Medical Officer

🏥 Hospital: Medi Assist

📍 Location: Bangalore Urban,Mumbai, Maharashtra

👨‍ Employment Type: Full Time

💰 Salary: Not Disclosed

📧 Contact Email: muskan.abdul@mediassist.in

📞 Contact Phone: 7204999484

💼 Experience: 0-3 Years

🕒 Employment Type: Full Time

🏷️ Job Category: Hospital Support Staff


We are looking for a detail-oriented and analytical medical officer (non-clinical) to support the medical review and processing of health insurance claims. 

  • The successful candidate will be responsible for evaluating medical records, verifying diagnoses, reviewing treatment details, and assessing claim admissibility in accordance with insurance policy guidelines. 
  • The role involves scrutinizing medical documentation, interpreting ICD coding, reviewing package charges, room rent eligibility, co-payments, and non-medical expenses while ensuring timely and accurate claim decisions. 
  • The medical officer will coordinate with internal teams to resolve claim-related queries, maintain accurate documentation, and ensure compliance with regulatory standards, company policies, and defined turnaround times. 
  • The ideal candidate should possess strong medical knowledge, analytical thinking, attention to detail, and excellent communication skills.
Roles & Responsibilites
  • Review and evaluate health insurance claims using medical knowledge and policy guidelines.
  • Verify diagnoses, treatment plans, medical records, and supporting clinical documentation.
  • Assess claim admissibility in accordance with insurance terms, conditions, and regulatory requirements.
  • Review ICD coding, package charges, room rent eligibility, co-payments, and non-medical expenses.
  • Identify incomplete documentation and raise requests for additional information when required.
  • Approve, reject, or recommend claims within defined turnaround times (TAT).
  • Coordinate with internal teams and stakeholders to resolve claim-related queries and escalations.
  • Maintain accurate documentation of claim reviews and medical decisions.
  • Ensure compliance with company policies, insurance regulations, and quality standards.
  • Respond to claim-related email communications professionally and promptly.
  • Participate in quality audits, process improvement initiatives, and ongoing training programs.
  • Maintain confidentiality of medical records and adhere to ethical and professional standards.

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